The lab manager is responsible for setting up processes for managing cases and reviewing them regularly.

• A. False
• B. Not True
• C. Yes
• D. True

Answer: (D)

Lab managers design and implement how cases are handled, including how cases are opened, tracked, assigned, documented, and archived. They establish workflows and standard operating procedures to ensure consistent handling, maintain chain of custody, preserve evidence integrity, and produce timely, defensible reports. Regular reviews of cases are essential to monitor progress, spot bottlenecks, verify that methods are followed, ensure QA/QC, stay aligned with accreditation requirements, and drive continuous improvement. Because setting up these processes and reviewing them regularly is a fundamental part of overseeing a forensic lab’s operations, this statement is true.